Midas Franchisees & Midas Franchise Owners Testimonials

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“Going above and beyond for our customers is what it’s all about. Midas is in the car care business but we’re essentially in the people business and at the end of the day it all comes back to great customer service.”

“Weighed a couple of other options but I felt comfortable with Midas system. Midas had better support systems in place than the other franchises I was considering and I got a better feeling from speaking with their people. I considered opening an independent shop but felt that the brand recognition from Midas would be better than starting from scratch.”
Chris Oldford, Watertown, Massachusetts

“We have well trained technicians who understand the electronics, suspension and brake systems of vehicles inside and out. I’m always looking for new training programs and purchasing new state of the art equipment to make our technicians’ job easier and more accurate.”

“What I like about Midas is they are continually doing market research and surveying our customers to make our shops and services better.”
Peter Ferdinand, South Burlington, Vermont

“Owning a Midas franchise is better than being an independent – Midas has a great support system and they have great training for you and your staff. If you have a problem you’re not alone and you also get better deals on your pricing and parts than if you were independent.

“Midas’ customer service is what sets us apart - the Midas warranty, our friendly staff at the counter and our technicians that take every customer to their vehicle and explain the service to them—our customers know that we’re not selling them anything they don’t need.”
Gary Bauserman, Harrisonburg, Virginia

“At Midas we go the extra mile to meet our customers’ needs. We will meet customers early or late; our techs get to know our customers—we cultivate personal relationships with customers.”

“Midas is much more affordable alternative to the dealership and we do most of our services while the customer waits—at a dealership you have leave your car all day.”
Adam Ford, St. Petersburg, Florida and Clearwater, Florida