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Support
Franchise World Headquarters is proud of the excellent support systems available to SUBWAY® franchisees. Ongoing support is provided before and after you open your store. As soon as you join the SUBWAY® team, you’ll have access to help to get you started. Once open, systems are in place to help you operate your location effectively.
Before You Open:
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Training- You and your designee or manager will take part in our intensive two-week program.
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Restaurant/Store design- You will be provided with floor plans for your specific location.
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Site selection- You will be assisted in evaluating the location for your business.
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Equipment ordering- You will receive guidance on ordering your equipment package for timely delivery.
After You Open:
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Operations manual - SUBWAY® restaurants’ in-depthmanual covers a full range oftopics important to running your business.
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Field support - Your local representative will help you get started and provide ongoing operational evaluations.
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Franchisee services -A coordinator will serve as your main contact person, who is just a phone call or e-mail away.
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R&D - SUBWAY® franchise executive chef, baking specialists, staff nutritionist, and product development team continually strive to make our excellent food even better.
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Continuing education - Regular newsletters, e-mails and voice-mails, DVDs and additional learning tools are also available.
The Franchisee is Responsible for:
- Initial franchise fee.
- Finding locations.
- Leasehold improvements and equipment.
- Hiring employees and operating restaurants.
- Paying 8% royalty to the company and a fee into the advertising fund.
The Company Provides:
- Access to formulas and operational systems.
- Store design and equipment ordering guidance.
- Training program.
- Operations manual.
- Representative on-site during opening.
- Periodic evaluations and ongoing support.
- Informative publications.