Handyman Matters Franchise Training & Investment, Handyman Help & Support

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Invest in an Award-Winning Franchise Opportunity

Our franchise opportunity is award-winning and highly recognized throughout the world. We have received numerous awards and are proud of our accomplishments. Awards include: Franchise 500 Rank 2008 and 2009, Low-Cost Franchises 2009, Franchise Business Review Top 50 2008, Top 200 Franchises 2008, All Business All Star Franchise 2009, Top 500 Franchises 2008 and 2009. 

Our Goal is to Make You Successful
At Handyman Matters, we are proud of the fact that our franchise and business model is not like everyone else’s. We have invested heavily in systems and in perfecting the business model so that superior customer service and quality work are provided to our customers even while you build and manage a significant business. You will not often find this type of commitment to systems and service in a franchise opportunity and in an industry that is in dire need of professionalism. All of our support staff has one goal in mind: To help make you as successful as possible.

Training Matters – In-Depth and On-Demand!
Our training department is staffed with experienced and knowledgeable specialists. We support all of our franchisees with a dizzying amount of training, tools and services. Our training programs are extensive and include a combination of classroom instruction, on-site training, learning through our 24/7 intranet site, web-based operations, marketing, and financial management systems. We know what works and what doesn’t, and as part of our team you will be able to share in this knowledge.

Some of the topics we cover during training include:

• Pre-opening – Preparing for Your Grand Opening
• Marketing – Attracting, Tracking and Keeping Customers
• Hiring, Training and Motivating Craftsmen
• Customer Service and Beyond
• Public Relations and Awareness Building
• Operations – Managing and Growing Your Business
• Software specific training
• Advertising – Promoting Your Business
• Legal and Regulatory Aspects of Running Your Business
• Sales – Generating Revenues
• Financial Management – Integration of our Systems
• Business Management – Running a Fundamentally Sound Business

Technology Matters
At our roots, we are a technology company that sells handyman services. We illustrate this in all that we do – especially concerning our proprietary online scheduling system, WebScheduler. While our competition uses “off the shelf” scheduling software, we have spent upwards of $1.9 million over the past decade to create, improve and maintain our convenient and accurate scheduling system.

Marketing Matters
One of the most important keys to success as a franchisee with Handyman Matters is effectively adhering to and executing our marketing plans. We train all of our new franchisees with a comprehensive marketing approach for their business that shows them how to get the customers they need and keep these customers long-term. Because our focus is on market penetration, customer service, and brand recognition, we have developed professional strategies to target potential customers, both residential and commercial.