The J.D. Power and Associates 2010 Home Improvement Retail Store Satisfaction StudySM again ranked Ace Hardware the 'Highest in Customer Satisfaction among Major Home Improvement Retail Stores' for the fourth consecutive year.
Ace Hardware Corporation, the largest retailer-owned cooperative in the hardware industry, today reported net income of $95.7 million for the fiscal year ended January 2, 2010, an increase of $9.9 million or 11.5 percent, compared to $85.8 million for 2008. Fiscal 2009 consisted of 52 weeks compared with 53 weeks for fiscal 2008.
Ace Hardware has again been named one of Bloomberg BusinessWeek's top 'Customer Service Champs.' Ace earned the 10th spot on the list for the third consecutive year, further confirming its moniker as 'the helpful place.' The ranking will be published in the March 1 edition of the magazine.
Craftsman, America's most trusted tool brand, will now be sold through Ace Hardware stores. In May, approximately 100 Ace stores will begin selling Craftsman products.
Note: At this time, Ace Hardware Corporation is only accepting inquiries from within the USA and Canada.
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