The UPS Store Franchisees & The UPS Store Franchise Owners Testimonials

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"It’s been two years since I made the decision to purchase my UPS Store franchise and it’s been an outstanding experience."
-- Greg Sherwood - CO

"Well, it's pretty much a complete package and that's kind of what sold me on the franchise in the first place. The technology support is just outstanding and we have a very sophisticated technology platform and we need that type of technology support that you wouldn't get in a smaller business. The marketing support is extraordinary. Very pleased with that. And really, it's a well rounded, multifunctional support system.  I enjoy it . . . the strength of this franchise, the level of support that I perceived that we got from corporate was far and way better than I saw in the other franchises."

-- Hank Kroehnback, franchisee, North Carolina

"We have been very involved with both our area franchisee and with corporate . . . they did a great job at getting the location set up. They worked hard at negotiating the best lease possible for us. And we have so many unusual situations that come up that we're usually talking to someone at least once a week."

-- Nicole Byrne, franchisee, Nevada

"Your customers become your friends, they really do.  People come to our store, they relate to us, they relate to our other customers.  It really is a focal point of the community."

-- Joan Barrett, franchisee, Delaware

"You don't have to reinvent the wheel. You go to the training, you go to another store for 2 weeks for in-store training, and it gets you up and running much more quickly."

 -- Dennis Stein, franchisee, California

"I'm very impressed now with the national commercials.  So I think that the brand awareness in the commercial help tremendously.  But for me, it's really the technology side of it, it's a blessing and it's very important to us." 

-- Larry Adler, franchisee, Hawaii

"It's definitely rewarding cause I have fun . . . Being my own boss now and not working for somebody else, I say is extremely rewarding. It's truly the biggest reward to know that this is mine, this is something I'm dong for myself . . . I'm looking forward to doing my next one. It's been a great deal. It's been a lot of fun. It's allowed me to have fun on a daily basis. I highly recommend it."

-- Jim Miller, franchisee, Illinois

"It is a family program for us and UPS has accepted us as a family and a business so that they work with my sons they work with all of us to resolve any issues that we have and to help us to grow together  and we really appreciate that."

-- Audrey Jones, franchisee, Missouri