Computer Troubleshooters

About Us

Computer Troubleshooters is the world's largest technology services franchise network.  We know that as businesses and consumers continue to rely more on technology, they need experts who can ensure their computers, mobile devices, and networks will always be up and running properly.   The vast service offerings and vendor relationships that Computer Troubleshooters provides, gives our expert franchisees optimum revenue and profit potential in both the residential and commercial markets.

Why Computer Troubleshooters?

The IT Service Industry and technology is reacting to the rise of Cloud and Hybrid Cloud Services, Mobile Growth, and Outsourced IT Support in SMB’s. Computer Troubleshooters is taking a proactive approach to stay ahead of these trends and working with our franchisees to develop and help maximize revenue opportunities.
According to a survey completed by CompTIA 62% of the organizations surveyed planned to make greater investments in Outsourced IT Services (managed services) over the next two years.

When you join Computer Troubleshooters you get the benefit of owning your own business, with the support and knowledge of a franchise.  Computer Troubleshooters provides our franchisees with benefits that cannot be found elsewhere, including:

Each Computer Troubleshooter, franchise is able to provide a comprehensive range of services either directly or through our extensive vendor support network. Some of these services may include:

• Exceptional Vendor Relationships and Pricing – Our expanding vendor program will connect you with industry leaders that will help you provide first-class services to your clients, diversity in your product offerings, and discounted pricing that maximizes your profit margins.
• Initial New Owner Training – We provide a two day comprehensive on-site training that will prepare you to be a successful technology based business owner.  Upon leaving training you will spend eight weeks being coached by an existing and successful franchisee with over ten years of experience working and making new franchisees successful.
• On-Going Training – We provide on-going training as new vendors and new vendor products emerge.  We also host several live trainings on new product lines and marketing tactics throughout the year to make sure you are able to understand and utilize the initiatives that will help make you successful. The most valuable training you can take advantage of is the interaction and knowledge exchange from the World-Wide Network Computer Troubleshooters franchisees.
• Complete Franchise Package – Our franchisees take advantage of our Office Infrastructure that includes a company branded website, email, and an automated office admin & billing system that gives you the ability to schedule appointment, track clients technology systems, manage system alerts when actions need to take place, and invoice clients.
• Resources to Make You Successful – Our Franchisee Intranet provides continually updated information on new vendor relationships, sales & marketing resources that can help increase your lead flow and how to effectively follow up and track leads, and a forum to interact and gain knowledge from fellow Computer Troubleshooters franchisees.
• Sales & Marketing Support - We work to provide full-circle proven marketing programs that work together to help maximize your market penetration.  Some of the program options include a Telemarketing Program, an Email Marketing Program with provided monthly content, Social Media guidance and content, and Presentations that you can utilize at client meetings or networking events.
• Low Start-Up Costs – We provide flexibility to our franchisees allowing them to work from a home office instead of a costly storefront and the ability to take advantage of our vendor pricing immediately to help drive down initial start-up costs.

No Experience Necessary!

There is not a specific set of qualities that every franchisee possesses.  Each one of our franchisee brings a unique skill set, but our most successful franchisees have the following things in common:

• An entrepreneur’s mind-set.
• Open to change and are able to adapt to advances in technology.
• Experience implementing and managing technology.
• Owning a business that makes a difference in their community.

Being in business for yourself not by yourself
"truer words have never been spoken."
—Denise Farag, Computer Troubleshooter since 2002