uBreakiFix

Overview of the Opportunity

uBreakiFix by Asurion is a tech repair franchise built around helping people stay connected to the devices they rely on every day. The brand cares for people and their technology by turning frustrating repair problems into service-driven solutions for phones, tablets, computers, game consoles, and other electronics.

Franchisees join a repair concept with a recognizable national presence, a large store network, and relationships with leading technology brands. The model is designed for entrepreneurs who want to expand their portfolio with a service business backed by established systems, training, operational tools, and brand infrastructure.

uBreakiFix opened its first location in 2009 and has grown into a widely recognized tech repair brand. The company has completed more than 21 million repairs to date, earned hundreds of thousands of 5-star Google reviews, and maintains a strong overall Google rating.

The brand is trusted by customers and technology partners for device repair and support. Its experts provide authorized repairs for many of the brands customers know and use, with manufacturer parts and tools used for many repairs.

Benefits of the Franchise

uBreakiFix by Asurion offers franchise owners access to a combination of brand recognition, repair expertise, and support resources designed to help stores operate efficiently and serve customers with confidence.

• Partnerships with major technology brands, including Google, Samsung, Dell, Microsoft, Verizon, and Asurion.
• In-house distribution support that helps franchisees access quality parts and stay stocked.
• Self-paced and structured training programs for new franchise owners.
• Streamlined operational systems, including portal tools for onboarding, reporting, and daily store management.
• A network of 700+ locations serving customers nationwide.

Services & Customer Value

uBreakiFix by Asurion provides repair and service solutions for a wide range of consumer technology. Customers turn to the brand for convenient help with common issues such as cracked screens, battery problems, device performance, and other repair needs.

• Phone repairs
• Tablet repairs
• Computer and laptop repairs
• Game console repairs
• Battery replacements
• Free diagnostics for many repairs
• Tech recycling and related support services

The brand emphasizes fast, quality service, convenient store access, friendly experts, and customer-focused repair experiences. Many repairs are completed as soon as the same day, and most repairs include a limited warranty.

Training & Support

New franchise owners receive an extensive training program designed to prepare them for store operations, repairs, customer service, and brand standards. The franchising page describes a 3-week training program at the company’s Orlando, Florida facility, along with onsite training and ongoing support.

Franchisees also receive access to business and operational resources, including lease and build-out support, technical and business support, and systems designed to help monitor day-to-day operations and keep stores stocked with repair parts.

Operational Systems

The uBreakiFix Portal supports onboarding, reporting, and daily operations in one integrated system. This allows franchisees to manage important business activity while staying focused on customer service and store performance.

The company’s in-house distribution capabilities and automatic ordering systems are designed to help franchisees access parts efficiently and remain operational.

Ideal Candidate

uBreakiFix by Asurion seeks highly qualified franchise candidates. Prior business experience is preferred, but not required. The opportunity may appeal to entrepreneurs, existing business owners, and operators looking to build or expand a service-based business in the technology repair space.

Differentiators

• Recognized tech repair brand with a national footprint.
• Authorized repair relationships with leading technology brands.
• Broad repair capabilities across phones, tablets, computers, game consoles, and other electronics.
• Established training, distribution, and operational systems.
• Customer-focused service model built around convenience, quality repairs, and trusted support.

* This information may have changed since first published. We recommend that you always verify fees, investment amounts, and offers with the business opportunity directly prior to making a decision to invest.