There are two general categories of work within the computer repair industry that you can perform – commercial and consumer. Depending on the franchise business you choose to open, you may work with both of these kinds of customers or focus solely on one or the other. So let’s take a look at these two categories and how you may be able to serve them with your new venture.
Computer Repair for Consumers
Most people rely on at least one computer during their day-to-day life. Even as mobile devices play a more prominent role in the economy, computers are still standard equipment in most households. But, of course, many people have just a basic understanding of how computers work – enough to use them effectively, but not enough to fix them with any degree of confidence. By serving the consumer market, your business can step in when someone has a problem with their desktop or laptop computer, allowing them to get up and running quickly.
It is also notable that a growing category of freelance workers may require computer repair. These people use their computers for work, but they aren’t part of a business and don’t have the support of an IT department as a result. Providing repair services for this part of the market is a potentially lucrative opportunity if you can find the right connections and earn referrals.
Commercial Computer Repair
Many businesses have an IT person or an entire department available for computer repair work. However, some tasks may lie outside of the skills that are included in the IT team, or that team might not have time to do all the work while keeping up with other tasks. Also, small businesses often have no IT support, giving you a place to apply your services to earn revenue and grow your operation.